Consumer council tænk finds one in three electricity agreements fail evaluation in denmark

If you’re considering switching to a new electricity provider, it’s important to educate yourself. Many energy companies offer products that are opaque, unlawful, or excessively priced, according to a recent analysis. Consumer Council Tænk examined 85 electricity agreements and found that one in three failed the evaluation—the highest failure rate ever recorded in their assessments.

These 85 agreements span across 55 different companies. The council reported ongoing issues with electricity providers who do not comply with regulations and engage in aggressive telemarketing. Despite some companies improving their pricing transparency, many still make it nearly impossible for consumers to find out the actual costs they will incur.

Emil Rosager Schaarup, project leader and head of testing at the Consumer Council, advised consumers to avoid the agreements that failed the test. A list of the agreements that did not pass includes:

– b.energy: b.family+
– Dansk Strøm: Flex + Discount
– Edison: Variabele-go: E-GO Spot
– Energi+: Strøm+
– Energidrift: Variabel
– Fair Strøm: Fair Spot Kvartal
– Modstrøm: Grundprodukt
– And more.

Some of these companies have previously faced warnings, fines, or injunctions. In contrast, 19 agreements received a ‘good’ rating, the highest score. The Consumer Council’s assessment considered factors such as pricing, legal compliance, customer satisfaction, communication, and various other criteria. The evaluation only includes agreements available for purchase in October 2024, which means existing agreements may not have been tested. Overall, prices for electricity agreements have generally decreased over the past year.