Icelandair replaces booking details after Amadeus breach

Icelandair is issuing new booking and ticket numbers for affected passengers after an unauthorised party accessed booking information in a security breach at Amadeus, mbl.is reports.

Amadeus operates booking systems for airlines around the world. Icelandair said the incident affected some passenger booking information, including bookings with the airline.

The new details apply to affected trips that have not yet been flown. The changes will not affect planned travel, but passengers should keep the replacement booking and ticket information they receive.

Icelandair said there was no evidence that the information had been shared further or misused. The airline has reported the incident to Iceland’s Data Protection Authority, and an investigation is under way. It is also continuing discussions with Amadeus about the nature and scope of the breach.

Rakel Óttarsdóttir, Icelandair’s managing director of digital development, said the airline had taken steps to prevent the information from being used to access bookings and would continue investigating with Amadeus.

Icelandair urged passengers to protect their personal information and watch for attempted scams. The airline said it would never request payment card details or other sensitive information by email.