Icelandic patient systems remain unaffected by Microsoft outage
Friday 13th November 2026 on 12:45 in
Iceland
Patient-facing systems at Landspítali hospital and health centres in the capital region continued to work during a Microsoft service outage, while email was disrupted, mbl.is reported.
Andri Ólafsson, Landspítali’s communications manager, said the hospital’s only impact was that emails were not arriving. Brjánn Jónasson, communications manager for the capital-area health centres, said their patient systems were also unaffected, although Outlook email was disrupted.
Heilsuvera also continued to work because it runs on separate systems.
The Microsoft outage had lasted more than 12 hours and affected services at companies and institutions around the world. In the UK, it had serious effects on the National Health Service, mbl.is reported.
Rachel Harrison, who handles public service issues for the GMB trade union, said NHS staff taking emergency calls could not pass on patient information in the usual way. She said this had created a substantial backlog and could lead to chaos.