Satakunta health services hit by serious patient-record system outage

A serious network outage has blocked access to patient records in Satakunta, a Finnish wellbeing services county, Yle reports. The disruption was detected on Thursday evening.

The cause is not yet known. Jani Lavonen, the county’s director of ICT and digital services, said one line of investigation involves global problems with Microsoft services. The system provider, Tieto, has told the county that the issue affects Satakunta alone.

Healthcare work is continuing, but more slowly than usual. Staff are using agreed backup procedures to record information, while earlier patient entries cannot currently be viewed. The duration of the outage is unknown.