Danish butler discusses evolving role and challenges of modern butlering in Netherlands

You may be familiar with Mr. Carson, the butler from the popular TV series “Downton Abbey,” who strives to maintain high standards at a Yorkshire estate in the early 1900s. Similarly, Freddie Frinton charmed viewers as the butler James in the classic New Year’s sketch “The 90th Birthday.” Both characters have roots that stretch back decades. However, there is a growing demand for butlers today, particularly in Saudi Arabia and the United Arab Emirates, where the economy is booming, as reported by recruitment agencies. China has also shown an increasing interest in butlers.

Jan-Ole Herfurth, a Danish butler trained at The International Butler Academy in the Netherlands, shared insights into the evolution of the butler role over the years. According to him, modern butlers perform different tasks than in the past, acting more as practical household assistants and proactive problem solvers rather than mere staff.

Modern technology has simplified many aspects of the butler’s work, making information and tools readily available. Nevertheless, this constant availability comes with its own challenges, complicating work-life balance—a concept not yet realized in the butler profession.

After seven years in the industry, Herfurth has decided to take a hiatus from butlering to prioritize his personal life and set boundaries. The prestigious academy in the Netherlands trains 30 to 50 butlers annually, providing rigorous instruction that prepares them for service in elite households and five-star hotels.

Despite the potential for high salaries, particularly in places like Dubai, Herfurth has experienced the precarious nature of this work, including the negotiation of pay. He reflects on how his childhood dream of being like Alfred, Batman’s loyal butler, ultimately shaped his career. Currently, he works for a festival company but remains open to future opportunities, including possibly working with the royal family.